FAX FROM: Shirley Dobson

(wife of Dr. James Dobson, Chairman of Focus on the Family)

Chris,

I want to commend Jessie Meza.  He was so diligent and hard working and took a lot of pride in his work.  I have never had my carpets look this beautiful.  I personally feel when you get a good employee, you should reward him in some tangible way.  I hope you will acknowledge him in some way.  I will certainly recommend your company to my friends.

Sincerely,

Shirley

P.S.  I was impressed by Ben also.

LETTER FROM:  Chuck Boyll

Tami,

Thanks so much for your prompt carpet service at our house...  The work was done very well – please give this Thank You card to Rich for me.

Chuck Boyll

p.s.  We look forward to working with you again in the future.

--included in the letter was the following thank you card to our crew:

--Thank you, Rich & Free, for the superb job on the carpeting @ our home.  The complete list of carpet defects and needed repairs is VERY helpful.  Thanks! 

LETTER FROM: Dr. & Mrs. R. G. Dunbar

(Senior Pastors of Lighthouse Temple)

To Whom It may Concern:

This letter is written in reference to Steamatic Company in Colorado Springs, Colorado

We had a fire in our swamp cooler, which went thru all the duct work and into the building and left soot everywhere.  An enormous amount of cleaning had to be done and Chris Doerfler and his crew came in and started the cleaning the day after they were contacted which was three days after the damage.  To the best of our knowledge we have never seen a crew and workers like this to get this job done.  Pleasant, careful, watchful…all these words would tell what they did.

It is without reservation that we would recommend this company at any time.  As bad as situations can be, when all is finished and back in order and clean, we find ourselves grateful to have this company that made the transition from bad to good.

Sincerely,

Dr. & Mrs. R. G. Dunbar,

Senior Pastors

April Dunbar

Business Manager

LETTER FROM: Marlene Seeman

Steamatic

To Whom It May Concern,

I recently had my heat ducts cleaned by Jay & Kevin and I want you to know I was so pleased with the job they did and how they conducted themselves.  They are 2 fine young men.  They answered all my questions & were neat & clean & explained what they did, - how it worked and what it would do for my house – such as cutting down dust, etc.  They went the extra mile on all my issues & I was very pleased.  I couldn’t have asked for 2 better men.  Thank you for hiring good men.

It’s a PLUS for Steamatic.  Ray the estimator was also very nice & helpful.

Sincerely,

Marlene Seeman

LETTER FROM: Jesse G & Margaret  Boren

STEAMATIC OF COLORADO SPRINGS, CO

To whom it may concern:

On the first part of October, we had a fire in our home…  We found that there was a lot of smoke damage through-out the entire house.  The Steamatic crew went to work on the damage right away.  Darlene and her crew cleaned everything in the house spotless.  With the professional care, they started in the basement and worked their way through-out the whole house.  They did the most outstanding job I ever seen.  I am thoroughly satisfied with the most wonderful job they performed.

Aaron the sales representative for Steamatic also worked along with Vicky the insurance adjuster to do an outstanding job pertaining to the damages caused by the fire.

I would highly recommend Darlene and her crew to anyone.  They are just great!

Sincerely,

Jesse G Boren

Margaret Boren

CARD FROM: John A. Edmiston

Dear Chris,

Just a brief note to let you know how much we appreciated the excellent service we received on our Duct and Carpet cleaning project.

The crews sent on both projects were extremely polite, timely and professional in completing their tasks.  You are indeed lucky to have such people working for you.

Sincerely,

John A. Edmiston

LETTER FROM: Virginia Long

To Whom It May Concern:

…Steamatic of Colorado Springs, cleaned the smoke damage from our home…CO.  I would like to take this opportunity to give Darlene and her crew, Mike A., Mike B., Tanja, Bud, Greg and another Mike, for the most outstanding job I have ever seen.  It was almost unbelievable on how thorough the entire crew was.

I would highly recommend Darlene and her entire crew to anyone.

Sincerely,

Virginia Long

CARD FROM: Spencer O Sloane

Chris Doerfler,

Chris, Thanks again for your work on my equipment after the fire.  Your work and service (both timely and quality) has helped me to get back on my feet quicker than I thought possible.  If you ever need a recommendation, give me a call.

Thanks again!

Spencer O Sloane

CARD FROM: The Barringtons

Dave & Staff,

Thank you so very much for all your hard work.  The house looks beautiful!

The Barringtons

LETTER FROM: Mr. & Mrs. Harry L. Boyle

To Steamatic Carpet Cleaners of Colorado Springs:

Dear Sir,

I am writing in regards to your Steamatic cleaners, what a wonderful job the two boys (Mitch and Mike) done for us.  We seemed to have so much dust in the house and on our furniture and our heads ached all the time and we could hardly breathe.  So we seen your ad in the paper also on television and called for someone to come out.  The nice salesman (Chris) came and explained what they would do.  So, now we have a nice smelling home, since they cleaned out the heating vents also washed all the registers.  We are so happy with their work, they were clean and quiet, also very reasonable.

We are having our carpets cleaned, also the davenport, and perhaps, in the Spring, our drapes.

Yours Truly,

Mr. & Mrs. Harry L. Boyle

LETTER FROM: Eugene A. Gallegos

(Building Maintenance Custodian of the Salida Post Office)

To:  Future Customers of Steamatic

Our Ref:  Cleaning of Duct Work to our Building

From:  Eugene A. Gallegos

We are very pleased with the quality of work done by Steamatic to our Heating, Venting, and Air Conditioning System.  Steamatic did a thorough job.  Our Building is now more comfortable to work in.

We recommend Steamatic to anyone who needs this type of work done.

Sincerely yours,

Eugene A Gallegos

LETTER FROM: Cynthia R. Cunha

ATTN:  Chris Doerfler

RE:  Statement of Work Completed

Enclosed you’ll find the signed form for verification that the work performed was completed.  I like to add that the service I received was excellent.

The ordeal I have experienced was continuous follow up with other facets in this move.  The ONLY service that was professional and efficient was Steamatic’s.  I wanted to take the time to tell you and your staff.  By the way the smoke odor is no longer present and the D.C. cleaner works great.

Sincerely,

Cynthia R Cunha

LETTER FROM: Shari Goeson

To Whom This Concerns,

I would like to thank you for the wonderful crew you sent to my house July 25 after the fire, they did a beautiful job.  Got my house back in order just in time for our house guest.

Darlene, Mike, Chris & two other gentlemen whom I can not remember their names.

Thank you all of you!

Sincerely,

Shari Goeson

LETTER FROM:  Margaret M. King

This is an official letter stating what a nice job Steamatic did for us during the cleaning up of our home (after a fire).  They did an excellent job and I would like to compliment them – especially Chris Doerfler.

Sincerely,

Margaret M. King